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32 Dental Medical Center

Privacy Policy

Last updated: September 11, 2026

32 Dental Medical Center ("32 Dental", "we", "us", "our") operates the website https://32stom.am (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect information only when you choose to provide it to us, through:

  • The "Book a Visit" form: first name, last name, phone number, service of interest, preferred date and time, and any optional notes.
  • The "Help Center" / review form: your name, your review or message, and an optional phone number and email address.
  • Direct contact: if you email, call, or message us on WhatsApp, Telegram, or social media, we receive whatever information you choose to share there.

We do not require you to create an account, and we do not collect payment information through the Site.

2. How We Use Your Information

We use the information you submit to contact you about an appointment request, respond to questions or reviews, and keep the internal records needed to run the clinic. We do not sell, rent, or trade your personal information to third parties, and we do not use it for advertising or marketing profiling.

3. How Your Information Is Sent to Us

When you submit the booking or review form, the information is delivered directly to our clinic staff so we can follow up with you. It is not stored in a public database and is used solely to respond to your request.

4. Cookies & Local Storage

The Site does not use cookies. It does use your browser's local storage to remember one thing: your selected display language (English, Russian, or Armenian), so the Site opens in the right language next time you visit on the same device. This information stays on your device, is never transmitted to us, and cannot be used to identify or track you.

5. Third-Party Services & Embedded Content

Our footer includes a Yandex Maps widget so you can find our clinic. Yandex may set its own cookies or collect data when that map loads, governed by Yandex's own privacy policy, not ours. The Site also links out to WhatsApp, Telegram, Instagram, Facebook, YouTube, Yandex Maps, and 2GIS. Once you leave our Site through one of these links, that platform's own privacy policy applies — we have no control over, and no responsibility for, their practices.

6. Data Retention

We keep the information you submit through the Site only as long as reasonably necessary to respond to your request or appointment, or as required for the clinic's administrative and legal record-keeping obligations once you become a patient (handled separately from the Site, under standard medical record-keeping rules).

7. Your Rights

You may ask us at any time to tell you what information we hold about you, correct it, or delete it, by emailing 32stomcenter@gmail.com or calling +374 43 322200. We will respond within a reasonable time.

8. Children's Information

Our pediatric dentistry services are for children, but any information submitted through the Site — such as a booking request for a child's appointment — must be submitted by a parent or legal guardian.

9. Security

We take reasonable steps to protect the information you share with us, but no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect means you accept the updated policy.

11. Contact Us

32 Dental Medical Center
10/3 Gay Ave, Yerevan, Armenia
Phone: +374 43 322200
Email: 32stomcenter@gmail.com